From homeowners and housing associations to national contractors and Manchester United, here is what our customers say about working with Barlows.
For more than 75 years, our reputation has been built on the work of our engineers and the service our teams give every customer. These are some of the comments we have received.
Barlows were appointed as the mechanical and electrical contractor on the Xaverian College project and from the outset they approached the job with professionalism, clear communication and a practical, solution-focused attitude. The project had a demanding programme and their ability to deliver within those pressures was a real asset. Their team were well-coordinated and committed to maintaining quality across all phases of the work. They integrated well with other trades on site and played their part in ensuring the project remained on schedule and to the standard expected. We look forward to working with Barlows again on future projects.
Many of the issues we were having had persisted for quite some time, and your team came in, identified solutions, and fixed them right on the first attempt. Their presence has been transformative, and thanks to them, the building is now in a great state of repair.
Barlows' communication is excellent. They take the time to explain the issues and their solutions, ensuring I am informed every step of the way. The team is always polite and courteous to my homeowners, and even the more challenging residents appreciate and respect their work.
I must specifically commend Scott and Ian. Their knowledge and attention to detail are remarkable, and they exhibit a high level of perfection in their work.
Joe, your excellent joiner, called at this property last Thursday to replace and build a new dado rail for the lounge in my apartment. He has done a splendid job and I cannot tell you how happy I am with the quality of his workmanship. You have never let me down and I would not go to anyone else in the field of plumbing, electrics or joinery work. I also travel to the Whitchurch shop to buy electrical goods, and the staff there are always so helpful. Splendid service by top quality staff. Many thanks.
I want to express my sincere gratitude to the professionalism of both engineers, but also the managers involved for high levels of customer service and communication.
Thank you to everyone in your team, you have been a standout contractor for us and fundamental in helping us to achieve our targets.
Your electrician has done a great job and is a credit to your company.
The Barlows engineer that visited was polite and punctual, he was also very tenacious in finding the fault and ensuring the repair was made to prevent the fault happening again.
Cameron and Logan carried out the work (a full rewire) and made sure there was as little disruption as possible. They tidied up every evening to ensure we could still use all rooms. They were so patient and never complained. We can't thank them enough for all of their work, especially when we had an unexpected (unrelated) gas leak. Cameron knew what to do straight away and turned the supply off. They are an absolute asset to your firm and we will gladly recommend Barlows to everyone.
The Barlows team were simply brilliant! They worked very fast and did more than you would expect them to do. Very polite and professional, the guys worked very hard and efficiently. They fixed the problem, cleaned up after themselves and left our whole family with smiles on our faces because we finally had our lights back on.
I feel compelled to say what a fantastic service your Ellesmere shop and repair department provided with the repair of two electrical items. I was provided a very personal customer service from beginning to end, the speed of work was particularly impressive and the ease of doing business with you was really great.
You managed to fix an oil filled radiator for little over £10, when the manufacturer's service centre told me it couldn't be repaired at all. You clearly have a wealth of skills which most companies don't possess. I will be recommending you to everyone I know!
Thank you to everyone who helped to fit our new bathroom. We would have no hesitation in recommending Barlows to anyone who wants a job well done.
I would like to take this opportunity to thank you and your colleagues for your efforts at Tarvin Primary School. We would have struggled to complete the project without your flexible and professional approach. We look forward to working with Barlows in the future.
Adactus Housing Association and Barlows (UK) Ltd have been working together since 2004. As our chosen specialist contractor, Mark and his team at Barlows have year on year delivered a well-managed and carefully executed testing programme, always within the specified timeframe. Barlows have adapted to meet our needs, providing a quick turnover within budget, and with the online portal we now have access to thousands of certificates 24 hours a day. Barlows operatives are always well equipped and professional. I highly recommend the Barlows team.
Since my appointment within the Heating Services and Electrical Department at Wrexham Council in 2013, I have been tasked with looking after numerous rewire contracts. Barlows have been involved with contracts varying from 50 properties to their current 250 properties per year. They have adapted to each contract with ease and have a strong team of electricians backed up with technical knowledge and experience within the office.
We are very happy with the quality of the workmanship and service we received from the Barlows team. They installed the system in just one day and were very tidy throughout. The system is performing well, giving us energy savings, an excellent return on investment and a source of income for 20 years.
Richard was a pleasure to work with and took a solutions-based approach to every situation. Our experience with Barlows was exemplary and their professionalism throughout the project was delivered with the end product.
The team from Barlows were fantastic; tidy, polite, efficient and knowledgeable, it was a pleasure to have them on site. We were working to a tight time schedule and the team worked incredibly hard not only to fulfil our requirements but also finished on time and within budget. I would certainly use them again and would not hesitate to recommend them to anyone looking at securing their home or business premises.
The PV system was installed in August 2013 and in terms of the installation it went up on time and to the quoted budget. The installation is working well and has generated electricity, reducing ENWL's carbon footprint, which we are happy with.
Barlows have been contracting to Truewood since 2013 on our refurbishments, small works and maintenance nationwide. We have found their response, attitude and work ethic excellent, from management to the guys on site. We look forward to continuing our working relationship.
The project was finished ahead of schedule and within budget; once again the Barlows team have done themselves proud and we will use them again.
Barlows (UK) Ltd has been carrying out condition reports and associated remedial works on behalf of Wrexham County Borough Council since 2013. Their engineers and office staff are extremely professional, polite, well organised and are always on hand to offer expert advice and support when it is called upon. WCBC is happy to be associated with Barlows and would highly recommend their services.
They meet the challenges we present them with, and execute their part of any project on time, on budget, with no fuss. This gives security and protection to the end user, instilling confidence in us that we made the right decision. Long may it continue.
I am happy to confirm that Barlows will be carrying out the portable appliance testing again this year. The engineers are courteous and professional at all times. We hardly notice that they are here, which is beneficial for the hotel and of course great for our guests.
Whether it is a single repair or a nationwide programme, our team is ready to help. Call us any time on 01948 820200, or log your job online.