Your CCTV systems protect your people, assets, and property, but if they are not functioning correctly, they could be leaving you at risk. By automatically and remotely checking the status of your CCTV systems 24/7, we can ensure they are operational when you need them most. Issues are reported to our service team automatically, so we can proactively resolve faults, tampering, or vandalism – before they become critical.
What is 24/7 automated checking?
Our unique automated CCTV checking service gives you the piece of mind that your CCTV installations are operational and fit for purpose. By targeting systems identified with issues, you can reduce your security risks and system downtime.
How does it work?
It works by automatically connecting to your CCTV systems every hour and retrieving diagnostic and operational information. This information is automatically analysed, and issues are reported to our service team, who can either resolved remotely or schedule a service visit.
Why 24/7 automated checking?
Problems with CCTV systems often go unnoticed until after an incident occurs, leaving sites vulnerable if a problem occurs between service visits. Checking CCTV systems manually every day cam be time consuming, repetitive, and inaccurate. Our automated service makes us aware of issues as they happen, so we can target our engineering resource to ensure your CCTV systems are working and fit for purpose when they are needed most.
24/7 Peace of mind
We check your CCTV systems every hour of every day, so faults and issues can be detected and resolved in a timely manner – before they become critical.
Routine System checks
Your CCTV systems are automatically checked for faults, tampering, and vandalism which affects their performance, including:
- System Connection
- Camera Failure
- Disk Recording
- Record Duration
- Time Accuracy
- Image Integrity
Image Integrity Checks
On compatible systems, the integrity and quality of the images is checked automatically twice a day. You are alerted if cameras have been tampered with, obscured, are out of focus, or too bright or dark.
Live Status Page
We provide you with a web link so you can see the live status of your CCTV systems on your phone, tablet or browser at any time.
Daily Status Report
As part of the service, you receive a Daily Status Report which shows a ‘snapshot’ status of all your sites in one email.
Scalable Maintenance Service
Our 24/7 Proactive CCTV Maintenance checking is scalable to monitor an unlimited number of sites, so whether you have a handful or thousands of sites, your CCTV installations can be checked and maintained proactively.
Benefits
- Issues are detected automatically
- More effective CCTV maintenance
- Target your service visits
- Reduced system downtime
- Daily system status reporting
- Live web page view
Contact us to find out more about 24/7 Proactive CCTV Maintenance checking, and see how it can reduce your CCTV downtime and risk.
